How does sick call work?

Our clinic offers sick call at the East Clinic location and our main clinic. It is walk-in and the physician on-call will vary daily. Sick call at both clinics is available Mon-Fri from 7:30-5:30 closed from 12-1. The East clinic has sick call available on Saturday from 8:00-Noon.

When should I go to the ER?

If you are experiencing any shortness of breath, chest pain, dizziness or a life-threatening injury or illness you should go directly to the ER or call 911.

What services do you offer in-house?

In each of our clinics we can draw lab work, some of which may be sent to Quest Diagnostics to have test performed. We can perform basic x-ray in-house. We also offer bone density screening, injections, PFT’s (Pulmonary Function Tests), EKG, immunizations.

Do I have to have an appointment for lab only or injections?

No, you do not have to have an appointment for lab work or injections as long as there is an order for the test from your physician.

Can I choose which provider I see?

When you become a patient you will choose you PCP (Primary Care Physician), most of our physician’s take new patients, the appointment clerk will be able to better assist you in knowing if a provider is available.

When should I bring my child in for “well visits”?

Recommendations are that children be seen for well child check-ups at 1-2 weeks, 1, 2, 4, 6, 9, 12, 15 and 18 months also at 2, 3,4,5, and 6 years old. Most insurances cover a yearly well exam, contact your specific insurance carrier to verify your coverage.

Do you take all insurances?

Our office takes most all insurances; please call our office if you are uncertain if your specific insurance is accepted.

How can I get a refill of my medication?

Please contact your pharmacy directly for refills. They will contact us if necessary. Please allow 48 hours for requests. However, most refill requests are responded to on the same day. Never allow yourself to run out of medication. Refill requests called directly to your physician’s office will be processed when time allows, usually at the end of the day.

How can I prepare for my annual physical?

If you have a morning appointment, please “fast” for 12 hours prior to the appointment. If your laboratory blood tests have been completed prior to your appointment, it is not necessary to fast. “Fast” means do not eat or drink anything other than plain water, black coffee, or tea for 12 hours prior to your appointment.

It is a good idea to bring a list of your medications, a list of any past immunizations/vaccinations, and a record of previous surgical procedures or hospitalizations.

Arrive 10 minutes early, and allow 1 hour for the exam. Bring your insurance card, co-pay, and identification with you.